Intune company portal iphone issues today

After your device is enrolled, it becomes managed. JPG. Our senario: - When we deploy a new phone we push Outlook for iOS to the device. Troubleshoot when an Intune profile fails to install on an iOS or iPadOS device. In the body of the email, describe the problem. Mar 10, 2022 · March 10, 2022. App types supported on ARM64 devices. Your company must also have a subscription to Microsoft Intune. microsoft. @The_server_guy ，Thanks for posting in Q&A. Return to the Company Portal app and complete the setup. , 3. If they are not corporate devices, then no, you cannot force the installation of Company Portal. When Conditional Access is used in combination with a device compliance policy, only compliant devices are allowed access to Exchange on-premises. It doesn't offer the user an uninstall option (STILL!! Apr 21, 2021 · This just started today the outlook app pushed from Intune/Comp Portal will crash every time it's opened. 1) with the company portal. When we do the initial user login to the company portal app, it’s taking 30 minutes or longer for initial apps to be deployed. Mar 19, 2020 · Intune – Mobile Device Management – Intune Company Portal Install On An iPhone Device. 0 is impacted. 2212. -The logs show no real movement of apps that are download May 21, 2024 · Microsoft Intune manages users and devices, simplifies app management and automated policy deployment, and integrates with mobile threat defense. I've had word from another customer of ours that they have the same issue and isn't limited to manual enrolment as they also use ABM and the setup fails at the point where Jun 10, 2024 · Works fine and seems non-intrusive (I hope and pray). Oct 30, 2018 · For example, say the Intune admin downloads and deploys a 3rd party app such as Google chrome. This issue is FIXED as per the latest update from Microsoft on Tuesday, February 7, 2023, 12:51 AM (2/6/2023, 7:21 PM UTC). Review this to select the most appropriate iOS/iPadOS shared device strategy for your organization. In the Microsoft Intune admin center, choose Devices > Enrollment restrictions > Device limit restrictions. The following table captures the key differences between the two available shared devices solutions on iOS/iPadOS. Allow users to enable app installation from unknown sources in the personal profile. Software Center is kludgey but it works, and when it doesn't work its fairly simple to figure out why. Apr 24, 2024 · For the specific user experience, go to enroll the device. When I hit Begin it then takes me to a screen about Whats Next and then wants Company Portal to make and managge phone calls. Oct 30, 2018 · First try using another browser when renewing the certificate. Jun 5, 2024 · Troubleshoot + Support is the tab from the MEM admin center portal. Microsoft Intune helps organizations manage access to corporate apps, data, and resources. Please understand that this query is outside of our support boundaries. 5. For more information, see Configure the Company Portal app. However over the last 1-2 weeks, we are seeing some behavior with multiple apps that have worked without issue previously. I had been afraid this would mean that I would need to manually patch Company Store and keep it up to date but that's apparently not the case and the automatic Intune and business store sync will also sync updates to those apps. This looks to of occurred for me as well today! Have been deploying a batch of new iPads for the few weeks and today after the device registration process, I can't exist the Intune Company Portal on all newly deployed iPads. View informational communications from the Intune service team without having to navigate to the Office Message Center. In a rapidly evolving work landscape, flexibility is critical. Dec 5, 2023 · Solution. Nov 30, 2023 · Reset your passcode. At the portal’s core, it serves as a gateway for end-users It seems MS has published a new version that is being updated from the store app on each device which I believe is not how this supposed to work and intune is complaining that the versions no longer match. Downdetector only reports an incident when the number of problem reports is significantly We got 2 iphone 13s in for testing. You can navigate to the Company Portal website and select the Devices page to see device status. We recommend using the web version of Company Portal instead of Company Portal for iOS to deploy apps to the device. For example, when a user is not getting the application assigned to AAD Group. Try restarting the devices. The root cause is that a recent update to the Company Portal which is required due to Google's move to Company Portal is the app that lets you, as an employee of your company, securely access those resources. Its slow, its so very very slow. , while for company owned device they might be able to locate a lost device for example). linnkubler (lkubler) August 1, 2022, 2:00pm 3. Nov 17, 2023 · The 6 Business Problems Intune Helps Solve. Company Portal on win10/11 its just awful. Dec 21, 2022 · Dear Jeremy, Good day. On the User Enrollment screen, tap Enroll My iPhone. By default, the 10 most recent and active messages display. I’m now thinking that we don’t need the company portal for company owned devices, as we control the device from intune anyway and any conditional access is done separately anyway. Confirm the device can sync with Intune by checking the Last check in time. Regarding your query on Intune company portal app stuck on start. Incorrect data protection or access settings can compromise application efficacy. If that does not resolve the problem, remove the Intune license from the user account being used to renew the certificate, then reassign the license and try again. Nov 30, 2023 · Tell users to update to Intune's latest version of the Company Portal, Managed Browser, and APP-supported apps. Sign in to the Company Portal website. Surprisingly, 87% of employees offered flexible work options are making the most of them, working remotely for at least three days each week. Nov 6, 2023 · Intune Message center. Try syncing the devices with Intune. Select Connect. The latest version is required to work with iOS 12. -----. Conditional Access can be used to allow or block access to Exchange on-premises based on the device compliance policies and enrollment state. We have a number of android devices that do have the company portal and work fine, so maybe a misunderstanding has lead to trying to get something to work that I tried installing and setting up company portal on my phone to access work stuff such as microsoft teams and my work email but I can't seem to set it up. Reset and erase their device. Open the Company Portal app, and sign in with their organization credentials ( user@contoso. Next steps. When the user logs into the portal. When prompted, choose Sign out. Full Office package deployed trough Endpoint is stuck at "Downloading - this takes more time then usual. Sign in with your work or school account again. Important! Selecting a language below will dynamically change the complete page content to that language. Use these steps to make sure the user isn't assigned more than the maximum number of devices. Apr 18, 2024 · This screen title is Company Access Setup. Rather, users were incorrectly prompted to navigate to the Intune Company Portal website to enroll their device, and they are unable to complete enrollment. Disable IMAP, POP, exchange activesync, and authenticated SMTP. But the desired behavior is for this to happen after setup assistant is complete without freezing or having to restart the device. Your organization can assign policies and apps to the device through a mobile device management (MDM) provider, such as Intune. Open Company Portal and sign in with your work or school account. If the Wi-Fi profile is linked to the Trusted Root and SCEP profiles, confirm both profiles are deployed to the device. if the machine that is having issues is listed as personal and not company managed you might want to check and make sure you have the right license applied to the user, im guessing you dont have the right one applied. Select Check access to sync your device. This is over either cell or WiFi (no difference). . Jan 4, 2023 · Then we installed Intune Company Portal from App store that's when we were facing this issue. Rename their device. Feb 20, 2023 · View the compliance status of your devices from the Company Portal website. Reply. But if we delete the app and manually download it from the iOS App store it works fine. Whenever I try downloading the management profile on the company portal app, it opens up the microsoft authenticator app to log in and afterwards says "You cannnot access the resource from Oct 23, 2023 · Configure device settings. An updated version of the Managed Browser has been released to the Apple store. Communications include messages about changes that have recently happened to the Intune service, or that are on the way for your tenant. If you exit MHS, and use the Android UI e Company Portal accounts for 60-70% of battery usage. Mar 23, 2024 · 5) Disable Automatic Google Play Store Updates for Company Portal. 2. Apr 11, 2024 · Web-based device enrollment can be used without JIT registration. We’ve been doing groups of iPhone deployments this Company Portal is the app that lets you, as an employee of your company, securely access those resources. we have about 100 laptops in our organization, Intune seems to be working well with Windows 10 devices. If you are planning to use the Company Portal app for app deployment, MS Authenticator and the SSO extension policy must be sent to the device post web enrollment. For more information, see Send logs to your company support from the Company Portal app for Windows. May 27, 2024 · Later this year, we expect macOS 15 Sequoia to be released by Apple. Microsoft Intune is excited to support Apple in their launch of iOS 13 and iPadOS. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. If you want the Company Portal application to update automatically on end users' devices, separately deploy the Company Portal as a required app to these Dec 5, 2023 · If you need help, contact your IT administrator. To remediate Dec 18, 2023 · Google recently released a fix for this issue on fully managed, dedicated, and corporate-owned fully managed devices. -The apps sit on Download Pending for hours, when there is nothing else in the download queue. Nov 2, 2023 · Microsoft Intune supports two types of shared device solutions for iOS and iPadOS: Shared iPads; Shared Device Mode; Compare solutions. In Select app type pane, select Microsoft Store app (new) under the Store app section. Select Apps > All apps > Add. Follow the process below to install and configure the Intune Company Portal on your iPhone or iPad and then add Outlook to the tool for email access. Company Portal helps simplify the tasks you need to do for work: • Enroll your device to So one less moving part where something could go wrong. If they are corporate devices NOT linked Sep 28, 2023 · Make sure that the Intune Company Portal app is installed on all of your devices. Go to the Apple app store, and install the Intune Company Portal app. Microsoft is constantly improving the root checks in the Company Portal application. The Intune Company portal manages device compliance for accessing Office 365 resources, and makes sure that you have the security features required by your o Apr 18, 2024 · This screen title is Company Access Setup. 1. You need to go to 'Devices' to get it managed. Reset their device password. However, this newfound flexibility comes with its own set of challenges. General Question. The Company Portal apps, Company Portal website, and Intune app on Android are where users access company data and can do common tasks. UPDATED: I figured out the problem. After uploading a new APNs certificate, enrolled devices stop syncing and new devices cannot be enrolled. To Assign the Company Portal app as a required app to your selected device groups, select > Add Group (below Required) and then select a device Oct 31, 2023 · The Intune Company Portal is a vital part of Microsoft Intune, a cloud service that manages mobile devices and applications. If the sync is successful, you see a Sync successful inline notification in Mar 14, 2024 · We recently resolved an issue where users with iOS/iPadOS devices enrolling with Automated Device Enrollment (ADE) are unable to sign in to the Intune Company Portal app for iOS/iPadOS. Jun 7, 2024 · For the Android Company Portal app, if Intune detects that the user's device is set up for app protection policies without enrollment, the user will not get prompted to enroll in the Company Portal, even if the device enrollment setting is configured to prompt enrollment. Select the device that needs a passcode reset. 06:24 PM. IT professionals can fix these Intune issues by adjusting settings in the Intune portal and reviewing application configuration policies. Request help and send logs. Google Play Store > Intune Company Portal > Three Dots > Uncheck Enable auto update; Seriously, you should do this, and only update Company Portal when absolutely necessary. 1K Views. This article describes how to enroll your device using the Intune Company Portal app. They were missing Works fine and seems non-intrusive (I hope and pray). Jun 21, 2024 · company potral 1; Intune PowerBI 1; Overlay Permissions 1; Launcher App 1; Microsoft 365 A5 1; Intune Company Portal crashing 1; Uninstalling 1; HoloLens 2 1; app data 1; intune pending certificate 1; Visual studio 2022 1; Content Control 1; Hybrid azure ad joined 1; clean data 1; Intune ios ipad home 1; Intune Update Ring 1; Minecraft Education 1 Jan 12, 2024 · The device user attempts to manually enroll the device in Intune via the Intune Company Portal app. Oct 21, 2021 · Oct 21, 2021, 6:37 PM. Another example is that the user is not compliant with the configuration policies assigned. com it shows 'No apps available on device' and it says to get the device managed. Microsoft has confirmed a new known issue causing Microsoft Intune enrollment problems on some Android devices after upgrading from Android 11 to Android 12. Open Company Portal and go to Devices. Can use MDM or MAM to protect data, configure devices, and simplify access to company resources. Intune detected valid app protection policy for the app, but the app is crashing during MAM initialization. Select Reset Passcode. Nov 15, 2023 · Hi All: Somewhat new to InTune/iOS device enrollment. Jan 30, 2023 · You can add the Company Portal app from the Microsoft Store apps to Intune with the following steps: Sign-in to Intune Admin Portal. Its, by far, the worse thing about intune. 0. Windows sign-in options and account protection. In the Intune, select Troubleshooting + Support. slu. If it shows NA, then deploy a config policy for the Intune Company Portal. If I wait approximately 5 minutes, and power down the phone (vol up, vol down, hold power) and power the Company Portal is the app that lets you, as an employee of your company, securely access those resources. Problem. Jun 19, 2023 · Complete the following steps to report a problem you're experiencing in-app or during device enrollment. On the affected device, start the iOS/iPadOS Company Portal app to see if the device has lost contact with Intune. edu accounts, the Intune Company Portal must be installed and configured on mobile devices to access those email accounts. Customers Feb 27, 2024 · Enter the text Company Portal, select Company Portal, then choose Select at the bottom of the page. 2 is freezing during sign-in. Deploy Company Portal App using Intune. Devices receive the profile once they enroll. Just started today. The Company Portal is a platform-specific app that allows users to access and install company-approved applications, access resources, and manage their devices. 6 days ago · For Wifi utilizing EAP-TLS, in the Managed Home Screen wifi selector, if you have to switch to a different wifi and then back to the corporate wifi with EAP-TLS the wifi prompts for auth information even though it has the wifi configuration properly applied. IMG_5868. manage. I hate the Company Portal experience *so much*. Select one of the users having issues with application or policy deployment. Apr 18, 2024 · I installed the Company Portal and when I go to sign in as the user I am getting a different screen. Oct 27, 2023 · This app must be deployed through Intune so that it's managed and can then work with the Intune Company Portal app or Intune App, which device users use to complete the derived credential request. Nov 30, 2018 · The Intune Company Portal Website allows an end user, after authenticating, to: Remotely lock their devices. Complete the following steps to remove the existing management profile. On the 'Devices' page it allows to add it but then refers back the Company Portal app, which does not show the prompt to enroll. Dec 5, 2023 · In the Intune, select Troubleshooting + Support. The initial communication from Microsoft was 2 weeks before with an Intune incident IT499256. Then tries to register device and fails. Open Settings on the iOS/iPadOS device > General > VPN & Device Management. Nov 30, 2023 · Cannot access company resources: Your device isn't allowed to access work or school resources. It connects to Managed Google Play, Apple tokens and certificates, and Teamviewer for remote assistance. Company Portal helps simplify the tasks you need to do for work: • Enroll your device to Company Portal: Select this option to use Multi-Factor Authentication, allow users to change passwords upon first sign-in, or prompt users to reset their expired passwords during enrollment. Lets focus on BYOD (Bring Your Own Device) Example Apple – iOS enrolment. Feb 7, 2024 · - company portal app source: store (uwp-app) - company portal assignment: device group (device group contains several sub-groups with the testing devices inside) - company portal assignment is marked as neccessary - autopilot enrollment configured (with pre provisioning deployment . When an end-user logs in with their corporate credentials (if Feb 3, 2023 · Then we installed Intune Company Portal from App store that's when we were facing this issue. Nov 30, 2023 · To view available updates for Company Portal for Windows 10/11, open the Microsoft Store and select Get Updates. Change Install behavior to System, then select Next. Microsoft Azure outages reported in the last 24 hours. For you to be assisted properly, please reach out to Microsoft Q&A by visiting this website intune-general - Microsoft Q&A; I am sure that our On iPhone 11 and XR devices, the device will essentially get stuck in the locked enrollment process where it's supposed to be downloading the Company Portal app (I've left these devices overnight to see if it will download, but it doesn't). Note the value in the Device limit column. Jul 19, 2021 · Jul 21 2021 06:18 AM. End users can take these actions on personally-owned MDM-enrolled devices. ive the company ability to wipe the phone to factory settings tho w Intune? I was in the process of installing it and it listed out things it can and cannot do and it said it can’t see my personal data (pics emails apps etc) but it did have the ability to factory reset the phone… Feb 16, 2024 · Difficulties related to application protection policies commonly occur due to misconfigurations or lack of understanding. Feb 7, 2023 · Initially, Microsoft reported that users’ Intune Company Portal app on iPads using iOS 16. If they are corporate devices linked to Apple Business Manager, the you need to setup your enrollment profile accordingly in order to have the autimatically install. Nov 22, 2023 · In this article. Feb 20, 2023 · Enroll your device with the Intune Company Portal app to gain secure, mobile access to your organization's email, files, and apps. @jwlee21. Select scope tags as necessary, then select Next. To retrieve a derived credential from the Purebred app, the device must have access to the on-premises network. Devices will be listed with a status of Can access company resources, Checking access, or Can't access company resources. I was trying to find articles on Delivery Optimization, but it all seems to be about DO for Windows devices. Company Portal notifies the user of this conflict by explaining that the new MDM payload doesn't match the old payload. If you're using the Company Portal website, the sign Sep 19, 2019 · Published Sep 19 2019 10:09 AM 15. If it detects that there's no contact, it automatically tries to sync with Intune to reconnect (users will see the Trying to sync… message). I hope this helps. Jun 7, 2023 · When I open the Company Portal app, the entire iPhone is frozen and must be force-started. After you reset a device, all apps, settings, and personal data on the device are deleted and the device no longer appears in Company Portal. Use Microsoft Intune to enable or disable settings and features on iOS/iPadOS devices. 6 days ago · To secure your device with a sign-in passcode, password, or lock screen, see the following resources. Ensure all items show a green checkmark and tap Done. I can see that the Intune Company Portal apps last Published date is today :( Looks like a buggie version has been released. Basically our profile show options are only for Passcode, Location Services, and Touch ID. - We currently have 2217 VPP licenses available to deploy to devices. Jun 3, 2024 · Go to the Settings app and tap Enroll in <organization name> or Profile Downloaded. com ). It also depends on the device category, which can be set in Company Portal (e. In the Microsoft Intune admin center, choose Users > All users > select the user > Devices. 9 - Customize the Intune company portal. Common task may include enrolling devices, installing apps, and locating information (such as for assistance from your IT department). Jan 28, 2022 · Microsoft has already identified the root cause for the freezing issue with Intune Company Portal. Open the Company Portal app. Need more help? Contact your company Intune Company Portal is a Microsoft application that your company configures in their backend systems that allows you to securely access company email, data, and applications from your mobile phone, laptop, or tablet. We have started buying laptops with windows 11 now and in all laptops we have issues downloading software from Company portal. Make sure the Intune Company Portal app is installed and up-to-date on the device. My understanding is that offline apps need to be kept update to date manually but this doesn’t appear to be the case here. Select Help & support > Upload logs & contact support. Microsoft has already developed and is in the process of validating a potential fix to address this issue. Works fine and seems non-intrusive (I hope and pray). After the app is installed on an end user's device, the next time the user runs the app, it detects a newer version from the app store and prompts the user to update the app. Before you can use this app, make sure your IT admin has set up your work account. If I click Allow it was me to then Activate Device Admin app. Prior to this, the following settings could also have become permanent on devices after rebooting: Fully managed and Dedicated: Add new users. If you deployed those apps via Intune, you can push an app update. Go to Devices. Make sure the app version is up to date. Intune enrollments appear to complete with no issues but Company Portal apps tries to start enrollment process again. All out laptops are Lenovos. for BYOD the company can't see any personal data, browsing history, installe apps, location etc. I opened a ticket with my IT department, and they were completely unhelpful, telling me that they don't care about issues with personal devices and that this was a Microsoft problem. However, the backup restored the old management profile from MDM vendor A, so the device can't enroll in Intune. If you're required to make any changes to your device, Company Portal will include that information next to the device Microsoft Intune helps organizations manage access to corporate apps, data, and resources. Select the device you're currently using. If the passcode option isn't visible at the top of your page, select the More (…) menu to see all overflow actions. After you click Upload logs & contact support, the Company Portal will send your logs to Microsoft's support team. To configure and enforce these settings, create a device configuration profile and then assign the profile to groups in your organization. What happened?: - started the device in pre-provisioning mode Jul 6, 2022 · I’m still combatting this, but the below has seemed to get me in the right direction: Add conditional access policies to only allow access to mobile apps if the device is compliant and Azure AD registered. Expand table. Use a passcode with your iPhone, iPad, or iPod touch (opens Apple Support docs) Change the login password on Mac (opens Apple Support docs) Set screen lock on Android device (opens Android Help Nov 8, 2023 · Intune Conditional Access for Exchange on-premises. Your company sets certain parameters/policies that they deem necessary to keep data safe while being accessed from your device. Nov 22, 2023 · Use the Intune Company Portal app for iOS to reset a used, lost, or stolen work device back to factory settings. Note. It is common for some problems to be reported throughout the day. After they sign in, your enrollment profile applies to the device. Review the Assignments information. Currently they are DEP/ADE setup. After the force restart, the Company Portal application opens in single-app mode and requires authentication as I would expect. Company Portal helps simplify the tasks you need to do for work: • Enroll your device to We would like to show you a description here but the site won’t allow us. The specific requirements and next steps are determined by your organization's policies. Make the required changes to gain access. Applies to iOS/iPadOS Enroll and register your personal iPhone or iPad for work or school to access apps, Wi-Fi, and other resources. Everything goes well until the management profile install. Company Portal is the app that lets you, as an employee of your company, securely access those resources. Labels: Intune. Microsoft Intune Company Portal for Windows. This applies to all Android device types except Surface Duo devices. Our post below focuses predominantly on today’s release. With the phone sitting unused and no apps running, it can chew up 10% of my "healthy" battery inside of 1 hour. The validation process is completed May 21, 2024 · For iOS/iPadOS ADE devices, ensure that the user is listed as Enrolled by User in the Intune devices Overview pane. Jun 28, 2024 · Use Intune Company Portal to enroll devices running on Windows 10, version 1607 and later, and Windows 11. undefined. As we shared in August, our public beta testing shows all mobile device management (MDM) and App protection policies (APP) scenarios work as expected. On the Home screen, select Next to set up your device. Thanks for posting in Microsoft Community. We keep seeing instances where an iOS device is in DEP and the user completes the Remote Management sign-in during setup. Since the Company Portal app for iOS and macOS are a unified app, this change will occur shortly after the release of macOS 15. Remove their device. The way it works is by installing a special management profile (under settings Company Portal accounts for 60-70% of battery usage. g. Company Portal helps simplify the tasks you need to do for work: • Enroll your device to Oct 7, 2021 · In order to provide the appropriate layer of security for our @health. Email your organization about any problems you experience in Company Portal. This screen title is Company Access Setup. Microsoft Intune, the Company Portal app and the Intune mobile device management agent will be moving to support macOS 13 and later. We have managed to solve the issue. Cybersecurity. You can turn on automatic updates to ensure that you don't miss updates. We have taken backup of all the data in the device and factory wipe the device and then try to enroll the device in Intune this time it got enrolled successfully in Intune. BYOD. If your device is only set up to access work or school email, your email account is deleted. Devices are not wiped during enrolment; Device is associated with a user; Users can unenroll the device; At this point we should have completed the basics in the Intune Can anyone else confirm they have an issue where manually enrolling an iPhone (iOS 14. Re-enroll the device. App types that are supported on ARM64 devices include the No issues previously, downloads and installations worked flawlessly. But periodically this app goes into a mode where it starts running the battery down. Verify that the required VPP apps are assigned to the correct user or device group in Intune. Select Upload logs & contact support to open the email template in your preferred mail app. Enter your device password and tap Install. Any user signing into the Intune Company Portal app on iOS devices operating build 5. Check the Intune console to make sure that the required VPP apps are up to date. Intune profile is set currently to use Company Portal authentication and run Company Portal in Single App Mode until Authentication (Yes I already know we need to change that). Tap the existing management profile, and tap Remove Management. We have a know issue recently that Android 11 work profile device or device administrator enrolled devices are failing compliance due to password policy enforcement change. xi zj vk lb pt zf wv hb ik wv